Family Life Insurance Group Privacy Policy (Updated for 2024–2025)
Effective Date: April 28, 2025
1. Information We Collect
We collect personal information you voluntarily provide when:
- Filling out forms on our site
- Requesting insurance quotes
- Signing up for SMS communications
- Responding to our ads on social media platforms
This information may include: Name, address, phone number, email address, date of birth, and health-related information relevant to insurance underwriting.
We also automatically collect technical information like your IP address, browser type, device type, referring pages, and website usage details via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Provide requested insurance quotes and services
- Communicate with you via phone, email, or SMS
- Deliver relevant marketing and retargeting messages
- Analyze and improve our website and services
- Comply with legal obligations
3. SMS Text Messaging Compliance (A2P 10DLC / TCPA)
If you opt-in to receive SMS messages:
- You consent to receive marketing and informational texts.
- Message and data rates may apply.
- You may opt out at any time by replying STOP.
- You may request help by replying HELP.
We comply with all A2P 10DLC registration and TCPA guidelines.
4. Cookies, Analytics, and Tracking Technologies
We use cookies and tracking technologies to:
- Understand website usage patterns
- Personalize content and advertisements
- Retarget visitors with marketing messages across platforms like Google and Facebook
We utilize services like Google Analytics 4 (GA4) and Facebook Conversions API (CAPI).
You may control cookie settings via your browser or opt-out by visiting Network Advertising Initiative Opt-Out.
5. Sharing Your Information
We may share information with trusted third parties for service delivery, analytics, or legal compliance.
We do not sell your personal information.
6. Your Rights
You have the right to:
- Access, correct, or delete your information
- Opt out of marketing communications
- Request a copy of your data
- Request permanent deletion ("Right to be Forgotten")
To exercise your rights, email us at [insert your compliance email] or reply STOP to any SMS communication.
7. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and limited internal access to protect your information.
8. Children's Privacy
Our services are intended for adults 18 years and older. We do not knowingly collect information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with a new Effective Date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Family Life Insurance Group
Email: [familylifeinsurancegroup@gmail.com]
Phone: [404-233-3544]